Q: Where can I find information about SimTek?
A: SimTeks' websites www.simtekfence.com or www.ecostonefence.com are excellent sources of information. SimTek also has literature, fence and color samples and specifications available. For literature, samples, or specifications please call the factory at 1-866-648-9336.
Q: What is a SimTek Decorative Rock Wall?
A: SimTek is a revolutionary new product, featuring stunning beauty and incredible durability. It installs like a fence. Several years of research and development resulted in a product with engineered excellence that is unique in the market place. The product is available in two forms; EcoStone and EcoStone Plus. They both use the same posts, caps, and gates made with virgin polyethylene skin materials. The EcoStone uses recycled vinyl for it's fence panels where the EcoStone Plus uses virgin vinyl for all it's components.
Q: Tell me about SimTek as a company.
A: SimTek is headquartered in Orem, Utah where general offices and manufacturing facilities are located. Research began in 2002 with several technological breakthroughs leading to the design, manufacture and market introduction in 2005 of SimTek Decorative Rock Walls.
Q: What material is SimTek Walls made of?
A: SimTek products are molded of sunlight stabilized polyethylene. All reinforcing steel is galvanized. Polyethylene provides exceptional durability, longevity and resilience. Gasoline and other corrosives are routinely stored in polyethylene containers. SimTek walls are resistant to organic processes, ultraviolet light, almost all chemicals and other common conditions that break down other walls and products. In short, polyethylene is tough, it lasts.
Q: What colors are available?
A: SimTek is available in six beautiful designer “granite-effect” colors. All posts, panels, caps, gates and other accessories are available in all six matching colors. Colors are: Brown granite, Beige granite, Grey granite, Black granite, Desert granite and White granite.
Q: What sizes are available?
A: SimTek currently comes in 3', 4' and 6' high panels. 4' high panels can be stacked to make a 8' high fence. Posts come in two sizes, 102" and 142", but may be cut for different height configurations.
Q: Can I transition between panel sizes?
A: Yes, Simtek offers a Gap Filler that is designed to fit in the groove above a 3' panel when transitioning from a 6' to 3' panel.
Gap Fillers are available in all 6' colors to match the color of your fence. Gap Fillers are not necessary, as most customers don't object to the appearance of the grooved post. They are available for people who desire the "finished" look.
PerformanceQ: How durable is SimTek?
A: SimTek walls are:
• Unaffected by water, most common chemicals, salt spray and algae.
• Resistant to impact. Baseballs, golf balls, rocks and other such items bounce off.
• Performs well in hot and cold climates, bright sunlight and heavy moisture.
Q: What about high winds?
A: SimTek Walls will withstand 110 mph sustained winds and 130 mph gusts.
Q: Does heavy sunlight, resulting heat and ultraviolet rays affect SimTek?
A: SimTek is engineered to withstand temperatures ranging from -40° to +140° F. SimTek is very fade resistant, containing UV-12 inhibitors to combat ultraviolet rays from the sun. Most other resin based products contain up to UV-8 inhibitors.
Q: Does a SimTek Wall block sound?
A: SimTek Walls are an excellent sound barrier. If we use a 6' concrete wall as a 100% barrier, SimTek blocks 98%, while wood blocks 75% of direct sound.
Q: How about graffiti?
A: SimTek is graffiti resistant. SimTek has been tested with various paints, most of which have been removed with a pressure-washer. Certain marks require common carburetor cleaner. Spray it on for two minutes, the paint softens, then pressure-washes off.
Q: What about sprinkler deposits, algae or moss, or weed-eaters?
A: Sprinkler “rainbows” of calcium, algae and moss may stick on the surface of a SimTek wall, but will pressure-wash off. Weed-eaters do not significantly affect SimTek, it takes repeated impact, many times for a weed-eater to begin to leave a slight polish on the surface.
Q: What effect do termites, other insects or organic materials have on SimTek?
A: Termites and other insects have no affect on a SimTek Wall. Exposure to alkaline or acidic soils has little effect on SimTek.
Gates and HardwareQ: Are gates available?
A: Yes. SimTek offers structurally engineered gates in 3', 4', 5' and 6' widths in 6' heights. Gates may be combined to make a 6', 8', 10', or 12' gate openings. Gates for 4' and 8' heights are only available in 4' widths. They can be doubled also to make a 8' opening. Gates have galvanized steel frames totally internalized within the molded gate. Gate structures are completely finished, only requiring the mounting of SimTek gate hardware.
Q: What about gate hardware?
A: SimTek gate hinges are spring loaded with a self-closing design. Gate latches are operable from either side of the wall. Optional drop rods retain the edge of the gate opposite the hinge side.
All SimTek gate hardware is made of stainless steel with certain portions powder coat painted; all hardware is made of the fine steel and a very durable finish available. Gate hardware is attached to steel that is internal to gate posts or gates with fasteners providing good thread engagement (steel to steel).
Q: Can I adjust the gate after installation?
A: Yes. SimTek hinge hardware is adjustable both vertically and horizontally so there is never a need to remount hardware. An Allen wrench is all that is required.
Q: Can I mount a gate from a source other than SimTek?
A: Yes, gates provided by others have been successfully mounted on SimTek gate posts. Overall size and weight must conform to factory specs and hardware must be properly fastened to posts.
Concrete Mounting Shoes and AccessoriesQ: Can I mount Simtek posts and panels to a concrete surface?
A: Yes. SimTek developed engineered steel “Concrete Mounting Shoe” designed to mount on either an 8” wide (minimum) concrete wall or a flat concrete surface such as a driveway. Concrete mounting shoes bolt to the posts, which must be cut off creating a flat bottom surface, and with the internal steel post structure there is excellent steel-on-steel thread engagement. Mounting shoes meet the same wind load performance standard as posts mounted in soil.
There is an optional “Skirt” that is of molded polyethylene and color-matched to cover the base and fasteners of the Mounting Shoes.
Q: What about ornamental metal?
A: SimTek does not provide ornamental metal from the factory. You may purchase ornamental metal to be used with a 3' panel or in place of a 6' or 3' panel.
Ordering SimTek FenceQ: What do I need to order?
A: If you will be mounting the posts in the ground, you will need to order 1 post, 1 panel, 1 cap, and 2 mounting bracket for each 6 foot section. You will also need to order 1 post for each end of a line of fence. Simtek offers 4 different types of posts, line, end, corner, and gate posts.
Alternatively if you are mounting on a concrete surface you will have to order 1 post, 1 panel, 1 cap, and 1 mounting shoe and skirt.
Q:What is a line post?
A: A line post is a post that is used between 2 panels within a line of fence. SimTek Fence is set up using a tongue and groove method, a line post has two grooves in it in order to receive panels on opposite sides.
Q: What is a corner post?
A: A Corner Post is a Post set up to receive panels at a 90° angle. A corner post is used to create a corner in the line of fence.
Q: What is an end post?
A: An end post is made with only 1 groove to receive a panel. An end post is used when ending a line of fence. Places where you would want to use an end post are next to a house, or a gate.
Q: What is a gate post?
A: A gate post is a heavily steel reinforced post used when mounting a gate. Gate posts must be used in order to support a gate.
Q: What is a mounting bracket and what it if for?
A: A mounting bracket is used to hold the fence panels inside the posts. You will need 2 mounting brackets per panel, or 2 per line post, 2 per corner post, 1 per end post and 1 per gate post.
Mounting brackets are not required when mounting on concrete, the panel can sit right on the concrete, or on the optional skirt provided with the mounting brackets.
Q: How about a gate?
A: When ordering a gate, you will need to order 1 gate post per gate. When installing a single 4' or 6' gate, an end post is used to receive the gate and to mount the latch to. All required gate hardware is included with the gate. Make sure you specify if you are using a single or double gate configuration, so that you get the right hardware. Drop rods are not included in the required hardware, and must be ordered separately.
Q: How can I get more information on ordering SimTek?
A: If you need any help with your order, feel free to contact Hoover Fence Company for assistance.
Installation and WarrantyQ: What about installation?
A: Hoover Fence recommends the Better Business Bureau as a source for installers in your area.
Q: Can I install a SimTek Wall myself?
A: Yes. SimTek is very user-friendly to do-it-yourselfers. Be certain you comply with all local fencing codes, including depth below grade that posts are set in concrete. The most time consuming steps are digging holes in the ground and anchoring posts in concrete. The posts and panels can be easily handled with minimal impact on your yard. See the 6' installation instructions or 8' installation instructions for more information.
Q: How do I activate my warranty?
A: Once you have your SimTek Wall installed, please visit the warranty registration page on the SimTek website to register your SimTek Wall.
Q: What is covered by the warranty on my SimTek Rock Wall?
A: SimTek carries a Lifetime Warranty. “SimTek Fence warrants its' products to be free from manufacturing defects in materials and workmanship for the life of the original end use purchaser of this product, or for as long as the original end use purchaser owns and occupies the real estate on which the product was first installed.”
The Manufacturers warranty does not apply to installation. A complete copy of the SimTek Fences' Warranty Certificate can be found here: Residential | Commercial
Q: Are there exclusions in the SimTek warranty?
A: Yes. The Warranty will not cover damages as a result of abuse, misuse, vandalism, unauthorized repairs or modifications, defacement, neglect, accident, improper installation or improper use, etc.
Installation normally is warranted by competent professional installers.
Maintenance and Life Cycle CostQ: What about maintenance?
A: SimTek Walls normally require no maintenance.
Q: What is the long term “Life Cycle Cost” of my SimTek Decorative Wall?
A: Unlike other fences and decorative walls that require ongoing maintenance and other costs, your initial investment in SimTek is all that is required. This means that over the life of your investment SimTek may be the most cost-effective product you buy.
Crucial Requirement: To assure the quality of your installation matches the standard of quality of SimTek products, we recommend watching our installation video, and reading our installation instructions, prior to installing SimTek Walls, you can find them here.